Product Disclaimer Policy

Product Responsibility Policy

Last Updated: October 9, 2025

At WAO Enterprises, we take full responsibility for the quality, safety, and authenticity of the products we sell. Our goal is to ensure that every customer receives products that meet the highest standards of reliability and satisfaction.

1. Product Quality Assurance

  • All products sold by WAO Enterprises are checked, tested, and verified before dispatch.

  • We source our products only from trusted suppliers and manufacturers.

  • Each item is inspected for defects, damages, or inconsistencies before shipping to ensure you receive it in perfect condition.

2. Product Authenticity

We strictly prohibit the sale of counterfeit or imitation products.
Every product listed on our website is authentic, and we ensure that product descriptions, specifications, and images accurately reflect the item you will receive.

3. Customer Responsibility

Customers are requested to:

  • Carefully read product descriptions before placing an order.

  • Follow the usage and care instructions provided with each product.

  • Inspect the package at the time of delivery and report any issues within 48 hours of receiving it.

Failure to follow proper usage instructions or mishandling of the product will not be covered under warranty, replacement, or refund.

4. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery via:
📧 Email: waoenterprises01@gmail.com
📱 WhatsApp: +92 320 5002027

Provide clear photos or a short video of the issue so our support team can verify and resolve the matter promptly through replacement, exchange, or refund as per our Return Policy.

5. Product Warranty (if applicable)

Some products may come with a manufacturer’s or seller’s warranty, which will be mentioned in the product description.
If a product is covered under warranty, customers must follow the terms specified by the manufacturer or supplier.

6. Liability Limitation

WAO Enterprises will not be held liable for any indirect, incidental, or consequential damages arising from misuse, unauthorized modification, or negligence in using the product.
Our responsibility is limited to the replacement, exchange, or refund of the item as outlined in our official policies.

7. Commitment to Improvement

We continuously work to enhance product quality and customer satisfaction.
Feedback from our customers helps us identify areas for improvement, ensuring that every product we deliver meets or exceeds your expectations.

8. Contact Us

If you have any questions or concerns regarding product quality or responsibility, please contact us:

📧 Email: waoenterprises01@gmail.com
📱 WhatsApp: +92 320 5002027
🌐 Website: www.waoenterprises.com
🏢 Business Name: WAO Enterprises